Terms & Conditions

Last Updated: May 21, 2025

1. Introduction

Welcome to mugsani.com (the "Website"), operated by The Mugsani Group ("Company", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our Website and the services, features, content, or applications offered by us (collectively, the "Services"). The specific services offered by The Mugsani Group include [Briefly list 1-2 key services, e.g., CTO advisory, technology roadmapping, AI consulting - YOU NEED TO FILL THIS IN BASED ON MUGSANI'S ACTUAL OFFERINGS].

By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website or use the Services.

2. Acceptance of Terms

By using our Website and Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms.

3. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [e.g., 30 days] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Notice of changes may be provided by posting the updated terms on the Website and updating the "Last Updated" date.

By continuing to access or use our Website or Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

4. Use of Our Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for your own conduct and content while using the Services and for any consequences thereof.

Eligibility:

You must be at least [e.g., 18 years old, or the age of majority in your jurisdiction] to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

User Account (if applicable):

If certain Services require you to create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Intellectual Property Rights

The Website and its original content (excluding content provided by users, if any), features, and functionality are and will remain the exclusive property of The Mugsani Group and its licensors. The Services are protected by copyright, trademark, and other laws of [Specify Mugsani's Country of Operation, e.g., India, USA] and foreign countries.

Our trademarks, logos, and trade dress (including the "Mugsani" name and associated branding) may not be used in connection with any product or service without the prior written consent of The Mugsani Group.

6. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated "scraping", unless explicitly permitted.
• Using any automated system, including "robots," "spiders," "offline readers," etc., to access the Services in a manner that sends more request messages to our servers than a human can reasonably produce in the same period.
• Transmitting spam, chain letters, or other unsolicited email.
• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.
• Taking any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.
• Uploading invalid data, viruses, worms, or other software agents through the Services.
• Collecting or harvesting any personally identifiable information from the Services without consent.
• Using the Services for any commercial solicitation purposes not expressly permitted by us.
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity.
• Interfering with the proper working of the Services.
• Using the Services in any way that violates any applicable national or international law or regulation.

7. Disclaimers of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Use of the Services is at your own risk. To the maximum extent permitted by applicable law, the Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Without limiting the foregoing, The Mugsani Group, its subsidiaries, its affiliates, and its licensors do not warrant that the content on the Website is accurate, reliable or correct; that the Services will meet your requirements; that the Services will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Services are free of viruses or other harmful components. Any content or advice obtained through the use of the Services is obtained at your own risk and you will be solely responsible for any damage or loss that results from such use.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services or any hyperlinked website or service.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall The Mugsani Group, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Services.

Under no circumstances will The Mugsani Group be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Services or your account or the information contained therein.

In no event shall The Mugsani Group, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to Company hereunder in the last [e.g., six months] or [e.g., $100.00 USD or equivalent in local currency], whichever is greater.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if The Mugsani Group has been advised of the possibility of such damage.

9. Indemnification

You agree to defend, indemnify and hold harmless The Mugsani Group and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: (a) your use and access of the Service, by you or any person using your account and password; (b) a breach of these Terms; or (c) Content you submit, post, transmit, or otherwise make available through the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Specify Mugsani's Country of Operation and State/Province if applicable, e.g., India, or State of Delaware, USA], without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services will be resolved through binding arbitration in accordance with the rules of the [Arbitration Association Name, e.g., Indian Council of Arbitration if in India, or American Arbitration Association if in USA] in [City, State/Country for Arbitration]. You agree to waive your right to participate in class action lawsuits or class-wide arbitration.

(Alternatively, if The Mugsani Group prefers another method: Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts located in [City, State/Country for Court Jurisdiction]).

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account (if applicable), you may simply discontinue using the Services or follow any specific account deletion instructions we provide.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy (which you can find at mugsani.com/privacy-policy), constitute the entire agreement between you and The Mugsani Group concerning the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and The Mugsani Group with respect to the Services.

15. Contact Us

If you have any questions about these Terms, please contact us:

• By email: hello@mugsani.com
• By phone: +1 (614) 735-2479
• Via WhatsApp: Message us on WhatsApp
• By visiting this page on our website: mugsani.com/#contact